Privacy Policy

Last Updated: April 24, 2025

1. Introduction

Welcome to GarmentsFinder.com ("Garments Finder," "we," "us," or "our"). We operate a specialized global directory platform connecting fashion brands, retailers, entrepreneurs, and other businesses (collectively, "Buyers") with garment manufacturers, suppliers, and service providers (collectively, "Suppliers"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website GarmentsFinder.com (the "Site") and use our services (the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We are committed to protecting your personal data and respecting your privacy rights. This policy outlines our practices concerning data collection related to both individuals and the companies they represent on our platform.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, email address, phone number, and job title, that you voluntarily give to us when you register for an account, create or update your company profile, or when you choose to participate in various activities related to the Services, like contacting support or subscribing to newsletters.
  • Company Profile Data: Information related to the company you represent, including company name, description, website, addresses (including country, state, city), contact details (email, phone), minimum order quantities (MOQs), services offered, specializations, certifications (including numbers and expiry dates), employee count, founded year, logos, images, and video URLs. You are responsible for ensuring you have the necessary rights to provide this company information. Much of this Company Profile Data is intended for public display on the platform.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Financial Data:Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our premium services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
  • Data From Communications: Information you provide when you contact us via email, support forms, or other communication channels.
  • Cookies and Tracking Technologies: We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Please refer to our [Link to Cookie Policy if you have one, otherwise add details here or in a dedicated section below] for more information.

3. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account and company profile.
  • Display company profiles publicly within the directory as per the service's core function.
  • Facilitate connections between Buyers and Suppliers.
  • Email you regarding your account or order [If applicable].
  • Send you newsletters, promotional materials, and platform updates [With opt-out options].
  • Process payments and refunds [If applicable].
  • Monitor and analyze usage and trends to improve the Site and Services.
  • Perform verification checks on company information [If applicable].
  • Respond to your support requests and resolve disputes.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Comply with legal and regulatory requirements.

4. Legal Basis for Processing (GDPR & UK GDPR)

If you are located in the European Economic Area (EEA) or the UK, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only:

  • Where we need the personal information to perform a contract with you (e.g., to provide the Garments Finder Services).
  • Where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., for platform analytics, security, direct marketing [with opt-out]).
  • Where we have your consent to do so (e.g., for non-essential cookies or specific marketing communications).

In some cases, we may also have a legal obligation to collect personal information from you.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations:

  • Publicly on the Platform: Core company profile information (name, description, location, services, specializations, certifications, website, primary contact details, MOQ, images, videos etc.) is intended to be publicly visible to users of the Garments Finder directory.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing [If applicable], data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers are obligated to protect your data.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information to third parties in the traditional sense.

6. Cookies and Tracking Technologies

For example: We use cookies essential for site operation, performance cookies (like Google Analytics) to understand how visitors use the site, and functionality cookies to remember your preferences. You can typically manage cookie preferences through your browser settings. Refusing cookies may impact the functionality of the Site.

7. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Account and company profile information is generally retained as long as the account is active or as needed to provide the Services.

9. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. You can usually update your account and profile information directly through your account settings.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions, particularly for direct marketing.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent – If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
  • The right to complain to a data protection authority about our collection and use of your personal information.

To exercise these rights, please contact us using the contact details provided below. You may also be able to manage certain information directly via your account settings page. We will respond to your request consistent with applicable law.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable law, such as using Standard Contractual Clauses where required.

11. Children's Privacy

We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We may also notify you via email and/or a prominent notice on our Service, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: